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Thread: Mobile Doesn't Sync with Facebook

  1. #11
    My Amendoasis doesn't have nuts pie!!!!!

  2. #12
    I am having exactly the same problem. I am currently level 394 - my cash, coins and tokens have all synced across correctly, as has my game play level. However, none of my friends, gifts or requests have come across to my iPhone. Very frustrating. I have logged a support request also, so hopefully there will be a resolution soon.

  3. #13

  4. #14
    RockYou Staff Nick RockYou's Avatar
    Join Date
    Dec 2014
    Location
    San Francisco, CA
    Posts
    142
    Thanks for logging those tickets with player support. When you do, you also automatically send over technical information (Browser version, device type, connection latency, etc) that our QA team can use to try to track down the root cause of this issue. We'll keep working on it until we can get this resolved.

  5. #15

    sync issue with Android

    My game doesn't sync with facebook. It did yesterday but since today morning it dint. I have an android phone. S5.

  6. #16
    RockYou Staff Nick RockYou's Avatar
    Join Date
    Dec 2014
    Location
    San Francisco, CA
    Posts
    142
    Hi Safa,

    We've just turned on Facebook's new API 2.0. This should have fixed your login issues. If you still can't log into facebook, you may need to go into your phone's facebook settings, deactivate Kitchen Scramble, and reactivate it.

  7. #17
    I have the same problème since update the game kitchen scramble.

  8. #18

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